Communicate Clearly & Confidently

Communicate clearly to improve the quality of professional and personal relationships. Be a more effective listener and speaker today.

Optima Communications provides a range of training and coaching options to improve any aspect of communication. In addition, we offer specialized training programs for English as second langauge (ESL) speakers. Feel more confident and competent by learning to communicate effectively.

Our comprehensive and customized programs are available for idividuals and groups and can include support with:

  • Active listening skills
  • Clear and concise speaking
  • Effective presentation skills
  • Clear written communication (emails, reports, templates)
  • Difficult conversations and resolving conflict
  • ACE™ accent modification/pronunciation improvement for ESL speakers
  • Canadian culture and workplace communication for ESL speakers
  • ESL Plus+ Training Program™ to improve spoken and written language


We are pleased to provide communication assessments, coaching, training, and workshops customized to the unique communication needs of each individual, group or organization.

Training is facilitated onsite in the workplace or virtually.

Director Biography

Photo of Lisa Bjerke, Director of Optima Communications
Lisa Bjerke, Speech Language Pathologist

Lisa Bjerke, MSLP, R.SLP S-LP (C)
Director of Optima Communications

Lisa is a registered and certified speech language pathologist who graduated from the University of Alberta with an undergraduate degree in Speech Language Pathology and Audiology, with Distinction, in 1987 and a Master’s degree in Speech-Language Pathology in 1996. She is the owner and director of Optima Communications and the Accent on Canadian English (ACE) ™ Training Programs. She is a corporate communication coach supporting clients to enhance their communication skills, incuding: active listening, clear verbal expression, emotional intelligence, Canadian culture and communication styles, and managing difficult conversations. Lisa consults with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program as a communication and professionalism coach.

Lisa is a recognized expert in accent assessment and training and is the author of: Accent on Canadian English™: a pronunciation program for speakers of English as a second language, Accent on Canadian English™ e-Book, Accent on Clear English™ International e-Book, the Accent on Canadian English Pronunciation Assessment Kit™ and ACE™ Training Online, a pronunciation e-Course.

Lisa also facilitates “Train the Trainer” Accent Modification Workshops across Canada and internationally. These workshops are designed to assist speech language pathologists and ESL instructors to accurately evaluate pronunciation and provide effective accent modification programs.


“Lisa is an expert in training individuals to adapt and change their accents to make them easier to understand by their clients, families, friends and co-workers. I have used Lisa’s skills and her book in aiding foreign medical graduates coming to Canada for additional specialized training. Her compassion, genuine interest and skill in aiding her clients to be the best they can be is admirable. I highly recommend Lisa!!”

Annette Stanwick, Former VP Medical Affairs-Gimbel Eye Centre

“I cannot speak highly enough about how great Lisa and the ACE modification program were. Lisa customized the program according to my needs, which combined several one-on-one, in-person meetings in Calgary at my workplace – it cannot get any more convenient than that. My results were noticed by many co-workers as well as extended family. They all complimented me on how much clearer I sounded. This training exceeded my expectations and I would definitely recommend it to anyone who is serious about improving their communication skills and further their career.”

Marconi Oliveira, BA CRM

Products & Services

Empower Your Communication!
Optima Communications offers programs, workshops and products to help you improve your English communication skills and be more confident in the workplace.

Training & Coaching

Optima Communications provides comprehensive assessment, training and coaching programs to empower your communication skills.


Optima facilitates customized corporate and educational workshops.


Check out Optima's books and sample exercises to improve your English communication.

Optima Communications logo

If you have any questions about our programs, workshops or products, please contact us by phone or email.


Phone: (403) 226-2443

Located: Calgary, Alberta, Canada

Contact Form

Use our convenient contact form below.