Communicate Clearly & Confidently
Strong communication skills underlie all successful relationships. Improve your ability to be a more effective listener and speaker.
Optima Communications provides a range of training and coaching options to improve any aspect of your communication. Be a more well rounded and competent professional by learning to communicate effectively.
Our comprehensive and customized programs are available for both English and English as a second language (ESL) speakers and include resources for:
- Active listening skills
- Clear and concise speaking
- Planning and delivering effective presentations
- Effective email communication
- How to have difficult conversations and resolve conflict
- ACE™ accent modification/ accent reduction for ESL speakers
- Canadian culture and workplace communication for ESL speakers
In addition, we provide customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization.
Training is facilitated onsite in the workplace or virtually.
Lisa Bjerke, MSLP, R.SLP S-LP (C)
Director of Optima Communications
Lisa is a registered and certified speech language pathologist who graduated from the University of Alberta with an undergraduate degree in Speech Language Pathology and Audiology, with Distinction, in 1987 and a Master’s degree in Speech-Language Pathology in 1996. She is the owner and director of Optima Communications and the Accent on Canadian English (ACE) ™ Training Programs. She is a corporate communication coach supporting clients to enhance their communication skills, incuding: active listening, clear verbal expression, emotional intelligence, Canadian culture and communication styles, and managing difficult conversations. Lisa consults with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program as a communication and professionalism coach.
Lisa is a recognized expert in accent assessment and training and is the author of: Accent on Canadian English™: a pronunciation program for speakers of English as a second language, Accent on Canadian English™ e-Book, Accent on Clear English™ International e-Book, the Accent on Canadian English Pronunciation Assessment Kit™ and ACE™ Training Online, a pronunciation e-Course.
Lisa also facilitates “Train the Trainer” Accent Modification Workshops across Canada and internationally. These workshops are designed to assist speech language pathologists and ESL instructors to accurately evaluate pronunciation and provide effective accent modification programs.
“Lisa is an expert in training individuals to adapt and change their accents to make them easier to understand by their clients, families, friends and co-workers. I have used Lisa’s skills and her book in aiding foreign medical graduates coming to Canada for additional specialized training. Her compassion, genuine interest and skill in aiding her clients to be the best they can be is admirable. I highly recommend Lisa!!”
“I cannot speak highly enough about how great Lisa and the ACE™ modification program were. Lisa customized the program according to my needs, which combined several one-on-one, in-person meetings in Calgary at my workplace – it cannot get any more convenient than that. My results were noticed by many co-workers as well as extended family. They all complimented me on how much clearer I sounded. This training exceeded my expectations and I would definitely recommend it to anyone who is serious about improving their communication skills and further their career.”
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