Communicate Clearly & Confidently

The ability to communicate clearly defines successful relationships.    Be a more effective listener and speaker.

Optima Communications provides a range of training and coaching options to improve any aspect of your communication. Feel more confident and competent by learning to communicate effectively.

Our comprehensive and customized programs are available for both English and English as a second language (ESL) speakers and include resources for:

  • Active listening skills
  • Clear and concise speaking
  • Planning and delivering effective presentations
  • Effective email communication
  • How to have difficult conversations and resolve conflict
  • ACE™ accent modification/ accent reduction for ESL speakers
  • Canadian culture and workplace communication for ESL speakers

 

In addition, we provide customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization.

Training is facilitated onsite in the workplace or virtually.

Communications is a vital area in all areas of our lives
Be confident speaking English at work
“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw
“The way we communicate with others and with ourselves determines the quality of our lives.”
Tony Robbins
“Communication works for those who work at it”
John Powell
“The most important thing in communication is hearing what isn’t said.”
Peter Drucker

Director Biography

Photo of Lisa Bjerke, Director of Optima Communications
Lisa Bjerke, Speech Language Pathologist

Lisa Bjerke, MSLP, R.SLP S-LP (C)
Director of Optima Communications

Lisa is a registered and certified speech language pathologist who graduated from the University of Alberta with an undergraduate degree in Speech Language Pathology and Audiology, with Distinction, in 1987 and a Master’s degree in Speech-Language Pathology in 1996. She is the owner and director of Optima Communications and the Accent on Canadian English (ACE) ™ Training Programs. She is a corporate communication coach supporting clients to enhance their communication skills, incuding: active listening, clear verbal expression, emotional intelligence, Canadian culture and communication styles, and managing difficult conversations. Lisa consults with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program as a communication and professionalism coach.

Lisa is a recognized expert in accent assessment and training and is the author of: Accent on Canadian English™: a pronunciation program for speakers of English as a second language, Accent on Canadian English™ e-Book, Accent on Clear English™ International e-Book, the Accent on Canadian English Pronunciation Assessment Kit™ and ACE™ Training Online, a pronunciation e-Course.

Lisa also facilitates “Train the Trainer” Accent Modification Workshops across Canada and internationally. These workshops are designed to assist speech language pathologists and ESL instructors to accurately evaluate pronunciation and provide effective accent modification programs.

Testimonials

“Lisa is an expert in training individuals to adapt and change their accents to make them easier to understand by their clients, families, friends and co-workers. I have used Lisa’s skills and her book in aiding foreign medical graduates coming to Canada for additional specialized training. Her compassion, genuine interest and skill in aiding her clients to be the best they can be is admirable. I highly recommend Lisa!!”

Annette Stanwick, Former VP Medical Affairs-Gimbel Eye Centre

“I cannot speak highly enough about how great Lisa and the ACE™ modification program were. Lisa customized the program according to my needs, which combined several one-on-one, in-person meetings in Calgary at my workplace – it cannot get any more convenient than that. My results were noticed by many co-workers as well as extended family. They all complimented me on how much clearer I sounded. This training exceeded my expectations and I would definitely recommend it to anyone who is serious about improving their communication skills and further their career.”

Marconi Oliveira, BA CRM

Products & Services

Empower Your Communication!
Optima Communications offers programs, workshops and products to help you improve your English communication skills and be more confident in the workplace.

Training & Coaching

Optima Communications provides comprehensive assessment, training and coaching programs to empower your communication skills.

Workshops

Optima facilitates customized corporate and educational workshops.

Products

Check out Optima's books and sample exercises to improve your English communication.

Optima Communications logo

If you have any questions about our programs, workshops or products, please contact us by phone or email.

Email: info@optimacomm.com

Phone: (403) 226-2443

Located: Calgary, Alberta, Canada

Contact Form

Use our convenient contact form below.